Returns & Exchanges
At ESGN, we stand by the quality of our official Freddie Gibbs merchandise. If you are not completely satisfied with your purchase, you may return or exchange unworn and unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Hand over your package to the designated carrier at any official drop-off location or schedule a pickup through their website.
- 4.Receive Refund or Exchange
After our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement item will be shipped out within 5-7 business days.